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Posts Tagged ‘home delivery’

Drone Delivery Stunt Becoming a Lifestyle for Consumers

July 24th, 2017

2016 Drone food delivery stunt by 7-Eleven | Source: UseofTechnology.com

Drone food delivery- it’s exactly what it sounds like, and it’s not science fiction anymore. The automation that flies food to your home has increased in popularity since 7-Eleven’s experiment last year when Flirty flew food orders to customers’ doorsteps. The convenience store-chain had customers “thanking the heavens”, as their motto proclaims, after accomplishing “77 autonomous drone deliveries to customers’ homes in the United States in November”, CSPdailynews.com said.

Since then, drones have made a huge impact on the consumers’ appeal for innovative technology, and the Federal Aviation Administration notices it. The administration predicted in their latest report for up to 7 million drones to be sold in the US by 2020, and have already granted more than 3,000 certifications to businesses that are embracing the device for better customer service.

Virginia Tech’s Mid-Atlantic Aviation Partnership venture out to conduct aerial research on drones.  | Source: VT News

What about flying burritos?   As silly as the concept may sound, an FAA approved drone site, Virginia Polytechnic Institute and State University, is testing the burrito-by-drone project through a program that conducts research flights in realistic settings. The Virginia Tech Mid-Atlantic Aviation Partnership involves a small group of students and employees who invent aerial technology and test its safety measures. While some of their research phases are disclosed from the public, they are focused on creating sensory robotic technology to travel in more urbanized environments and navigate through traffic systems. To learn more about this Bloomberg report, click here.

What’s in it for restaurants?   Drone delivery services could widely revolutionize the logistics of supply chain management. Operators use technologies such as kiosks, tablets, mobile devices, and now drones to improve the customer service experience. So it’s no secret that delivery performance via drone versus the way we know it (by car and foot) share no comparison. Overseers of restaurant establishments taking advantage of this opportunity benefit from reduced labor costs, and avoid the risk of overbudgeting when hiring employees. They also benefit from the price consumers are willing to pay for drone food delivery. Statista.com illustrated a chart revealing how much its respondents are willing to pay if a drone delivered their order within an hour. 32% of respondents believe drones are worth paying up to $20 extra for food delivery. If every customer isn’t willing to pay that much for a drone delivery service, 23% of respondents would pay up to $5 extra, which is awesome when tips are going directly towards your business.

London restaurant serves Sushi on a drone known as “iTray” – Source: Slate.com

What are your thoughts on drone food delivery?

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Home Delivery Explosion Continues – Are you ready?

March 15th, 2017

The home delivery explosion isn’t ending any time soon. Are you ready? Every restaurant should be at least thinking about making this option accessible to their communities. On-demand food service delivery brings food directly from your restaurant to the customers, driven through mobile apps and online ordering.

Millennials are driving change in many different areas, food service included. As you might have guessed, Millennials are tech savvy, typically using up to two or three different devices each day. They are using said devices to connect with friends and companies, to research and review products, and to place food orders for delivery or take-out. They already love coming in to your restaurant, so why not connect to them when they don’t feel like eating out.

The restaurant industry is a roughly $490 billion market. Food delivery makes up 43% of that marketing and is continuing to grow. Engage with your loyal customers in and out of your restaurant. Millennials and Baby Boomers, alike, want great food at their finger tips.

RestaurantBusiness.com has a great article about how to get started with food delivery. There are lots of questions to ask before you get started in offering your food for delivery. Which service should I use, how will this change my business? Are we prepared to take on the increase in take-out orders? Do we have the right packaging for full meals to travel?

Genpak is here to help. Take a look at our home delivery video to get free samples, request a call, and learn more.

 

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