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Posts Tagged ‘food delivery’

The Smart Set Pro Collection

August 1st, 2017
new Smart Set Pro containers

Smart Set Pro containers are microwave safe

Smart – because it’s intelligent in its design, Set – because it’s equipped for the to-go life, and a Pro in it’s features, benefits, and abilities. The Smart Set Pro collection is a line of microwave safe containers that are available in different shapes and sizes. It features a premium black finish that is textured with polypropylene material, as a result of our environmental source reduction program. It contains multiple compartments to fit and preserve those extra food choices all in one container, and is even dishwasher safe in case you just can’t get enough. If you’re looking to use multiple containers to-go, the Smart Set Pro’s stackable feature and unmatched leak resistant technology makes home delivery a home run.

Want more details? Check out our video on our Smart Set Pro collection below and tell us what you think in the comment section. If you’re new to this product line, you can request free samples to experience it for yourself. If you’ve ordered it before, you can share your experience by leaving a testimonial.

Don’t forget to join us on our social media platforms for a chance to be featured on our page! You can find us on Facebook, Twitter and LinkedIn and simply hashtag #GenpakAdvantage to your next post!

Drone Delivery Stunt Becoming a Lifestyle for Consumers

July 24th, 2017
convenient store drone commercial

2016 Drone food delivery stunt by 7-Eleven | Source: UseofTechnology.com

Drone food delivery- it’s exactly what it sounds like, and it’s not science fiction anymore. The automation that flies food to your home has increased in popularity since 7-Eleven’s experiment last year when Flirty flew food orders to customers’ doorsteps. The convenience store-chain had customers “thanking the heavens”, as their motto proclaims, after accomplishing “77 autonomous drone deliveries to customers’ homes in the United States in November”, CSPdailynews.com said.

Since then, drones have made a huge impact on the consumers’ appeal for innovative technology, and the Federal Aviation Administration notices it. The administration predicted in their latest report for up to 7 million drones to be sold in the US by 2020, and have already granted more than 3,000 certifications to businesses that are embracing the device for better customer service.

field research on drones

Virginia Tech’s Mid-Atlantic Aviation Partnership venture out to conduct aerial research on drones.  | Source: VT News

What about flying burritos? As silly as the concept may sound, an FAA approved drone site, Virginia Polytechnic Institute and State University, is testing the burrito-by-drone project through a program that conducts research flights in realistic settings. The Virginia Tech Mid-Atlantic Aviation Partnership involves a small group of students and employees who invent aerial technology and test its safety measures. While some of their research phases are disclosed from the public, they are focused on creating sensory robotic technology to travel in more urbanized environments and navigate through traffic systems. To learn more about this Bloomberg report, click here.

What’s in it for restaurants? Drone delivery services could widely revolutionize the logistics of supply chain management. Operators use technologies such as kiosks, tablets, mobile devices, and now drones to improve the customer service experience. So it’s no secret that delivery performance via drone versus the way we know it (by car and foot) share no comparison. Overseers of restaurant establishments taking advantage of this opportunity benefit from reduced labor costs, and avoid the risk of overbudgeting when hiring employees. They also benefit from the price consumers are willing to pay for drone food delivery. Statista.com illustrated a chart revealing how much its respondents are willing to pay if a drone delivered their order within an hour. 32% of respondents believe drones are worth paying up to $20 extra for food delivery. If every customer isn’t willing to pay that much for a drone delivery service, 23% of respondents would pay up to $5 extra, which is awesome when tips are going directly towards your business.

food delivery to table by drone

London restaurant serves Sushi on a drone known as “iTray” – Source: Slate.com

What are your thoughts on drone food delivery?

Join us on our social media platforms for a chance to be featured on our page! You can find us on Facebook, Twitter and LinkedIn and simply hashtag #GenpakAdvantage to your next post!

Food Packaging And Container Needs For Food Delivery Businesses

August 20th, 2012

[This is a continuation of our “Starting A Food Business” Series]

Is it time to start thinking about adding food delivery as an option to your customers? Or are you just starting your food business, and want to use delivery as the primary way to get food into your customers’ hands? Whichever case, being prepared for the challenges will make it a great deal easier and make your customers much more satisfied.

And one of the most pressing challenges is how to keep the food your customers will eat, tasting (and looking) just as good as if they ate it as soon as you plated it. Now, time from packaging your food to getting to your customer’s door is an important factor, but that’s not our expertise. A critical factor we’re prepared to help you with is the packaging and containers you should consider when looking to start delivery, or to improve your current delivery operations.

Why is this such an important element? Because poor food packaging can lead to spills, messy looking meals, food that needs to be reheated, cold food that is too warm or countless other mishaps that could yield a poor customer experience. That is something all businesses want to avoid. So here are some of the top things to consider when setting your food container and packaging plan for your delivery operations.

  • Think of your image. If you serve family style or catering sized meals, you must think of the image you want to portray for your business. If you are a more upscale type brand, high quality plastic plates will go over a lot better than regular paper plates, which would work well for a local barbecue business.  Remember who your competition is, as well as what your customers expect from you. And then go out and exceed all expectations.
  • Microwave Safe Containers can be useful. Does your food need to be finished off once it arrives at your customer’s house? Is it likely that the portion will be eaten over a few days? If this is the case, a microwave safe container is a great option to have on hand. Most of these containers have a stylish look, and show the customer that you really do have their interest in mind.
  • Hinged Containers make it easy. For individual meals, a hinged container can be a life saver for a delivery business. You don’t have to find a matching lid each and every time you pull a meal together. Just grab one of the hinged containers and start plating. And many hinged containers also have compartmented styles, so you can keep each item of the meal separate.
  • Ensure your customers remember you. Branding delivery bags or pre packaged foods can go along way in keeping in the forefront of your customers minds. Flexible packaging and branded solutions ensure that your name (and hopefully contact information) stays with your customer longer than just when they answer the door and pay the delivery person.
  • Give your cups lids. A piece of foil just won’t do. If you are giving your customers the option to order individually sized drinks, make sure that you have a large supply of quality cups with matching secure lids.

When you are delivering food to customers, be sure that you are delivering in the best way possible. You want their entire dining experience (from calling in and placing the food order to first opening up the container and seeing how good the food looks to diving in and eating) to be as enjoyable as possible. Any hiccup along the way could be just the reason for them to call a competitor next time around.

Remember, for all your food service packaging needs, Genpak is here make this process easy for you. Have you recently added food delivery to your business? What obstacles have you run into? Let us know what questions you have and we will help you out.

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